Queue Management System

 

Queue management software helps you organize your waiting lines by providing visitors with an easy ordering method based on “first in first out”, prescheduled appointments, and more sophisticated methods.

Queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience.

Turnkey solution to manage customer flow a complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment

Turnkey solution to manage customer flow

A complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.

Mobile Queuing System

The Platform for Mobile Revolution

Take a step forward with Secureye queuing app, . This take-a ticket solution eliminates crowded service areas and optimizes customer flow by allowing customers to join a queue before they arrive. Enable customers to choose their nearest branch, take a ticket with a simple mobile app, and join the queue when it’s their turn.

Benefits

  • Organizes your lines and enforces business rules – appointments, priorities and so forth.
  • Reduces queue length, as well as perceived and actual wait times thus improving customer satisfaction.
  • Entertains waiting customers with integrated digital signage.
  • Enables performance and service level analysis, thus helping management streamline customer service and reduce operation costs.
  • Create your own solution-choose from fundamental and optional features
  • Integrates with different platforms
  • Supports to change the promotional messages.
  • Assign ticket numbers using a smart phone
  • Provides directions to the nearest branch
  • App shows alerts once your number is up!
  • Book Online Appointments