Smart Hotel Management

Smart Hotel Management:- The Smart  Hotel Management solution lets you easily manage room availability, inventory, and personnel data. Moreover, if your business empire spans across multiple geo and hotels, you can now get a centralized single view of occupancy, revenue per available room and other supply-demand metrics that dictate the performance of your hotel with Pragmatic’s all in one solution.

Comprehensive Setup

  • Linking of individual amenities to individual rooms
  • Provision to define rates for each of the amenity/ services associated with given rooms
  • Definition of restaurant tables with individual capacity
  • Defining Food Item Categories/ Food items served in the restaurants with Sales, Purchase price
  • Defining Rates/ packages based on the length of stay or number of persons
  • Smooth functioning of House Keeping
  • Customized House Keeping Activity categories
  • Full-fledged Activity schedule for housekeepers – with department and timesheet link
  • Ensuring optimum utilization of housekeeping resources
  • Capturing vital timestamps and remark of the supervisor
  • Maintaining a Separate work flow for the Repair Works

Smart Front Desk Management

  • Easy capture of enquiries on room booking with all necessary information from the live portal
  • New guest arrival details – real time recording
  • Provision to arrange Pick-Up & Drop facility (Chargeable/ Non Chargeable)
  • Room Booking Dashboard in order to have a clear and quick glance of booking status across the hotel
  • One-stop Billing Clearance facility

Seamless Booking Procedures

  • Provision to book hotel rooms through Draft, Confirmed stages
  • Facility to select multiple rooms in one order
  • Room Booking Folio creation at the time of, actual arrival of the guests
  • Linking of all the chargeable services availed by the customer during stay for billing purpose

All-round Restaurant Management

  • Table Reservation
  • Capturing of advance lunch/ dinner order for Pre Booked table
  • Capturing Table Order for walk in customer
  • Generation of online Kitchen Order Tickets (KOT)
  • Generation of restaurant bills & linking to Accounts Module

Efficient Hotel Management & Web booking engine integration

  • Easy to search available rooms for given date range
  • Provision to maintain user credentials securely
  • Integration with PayPal &
  • Emails alerts on successful completion of reservations on web

Productive Laundry Management

  • Provision to define customized Laundry Services (Internal/ Third Party)
  • Fulfill room wise laundry request &ensure timely collection
  • Defining rates for various Laundry services offered
  • Linking of Laundry bills with hotel booking invoice

High Quality Event Management / Banquet Hall

  • Booking of Banquet halls for various functions
  • View of past bookings to determine availability
  • Creating customized package for each function
  • Assigning tasks related to each Event / Function
  • Billing for Banquet Hall booking and other chargeable services

Inventory Management

  • Creation of project from Approved Banquet quotation
  • Flexibility of Assigning Tasks to either internal user or to Third Party
  • Close monitoring on overdue tasks to minimize wastage’s and loss of time
  • Audit Reports with option to capture Auditor remark on incomplete tasks
  • Grading system for each task, based on the quality of work
  • Supplier Bill deductions based on grades by auditors