Select Page
Queue Management Systems, Queue Management System, Biometric Dealers In Hyderabad | Automatic electric Gates In Hyderabad | Access Control Services In Hyderabad

Queue Management System

Queue management software helps you organize your waiting lines by providing visitors with an easy ordering method based on “first in first out”, prescheduled appointments, and more sophisticated methods. Queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Turnkey solution to manage customer flow a complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment

Turnkey solution to manage customer flow

A complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.

Mobile Queuing System

Benefits

  • Organizes your lines and enforces business rules – appointments, priorities and so forth.
  • Reduces queue length, as well as perceived and actual wait times thus improving customer satisfaction.
  • Entertains waiting customers with integrated digital signage.
  • Enables performance and service level analysis, thus helping management streamline customer service and reduce operation costs.
  • Create your own solution-choose from fundamental and optional features
    Integrates with different platforms
  • Supports to change the promotional messages.
  • Assign ticket numbers using a smart phone
  • Provides directions to the nearest branch
  • App shows alerts once your number is up!
  • Book Online Appointments

The Platform for Mobile Revolution

Take a step forward with Secureye queuing app, . This take-a ticket solution eliminates crowded service areas and optimizes customer flow by allowing customers to join a queue before they arrive. Enable customers to choose their nearest branch, take a ticket with a simple mobile app, and join the queue when it’s their turn.

ADVANTAGE OF RFID IN LIBRARIES

High speed inventory: A unique advantage of RFID systems is their ability to scan books on the shelves without tipping them out or removing them. A hand-held inventory reader can be moved rapidly across a shelf of books to read all of the unique identification information. Using wireless technology, it is possible not only to update the inventory, but also to identify items, which are out of proper order.

Self check in and check out: It helps patrons to get their books issued or returned without the help of the library staff. This reduces patron queuing and improves productivity.

High Security: The gate antennas provided at the entry/exit points will prevent any unauthorized movement of books out of the library thus ensuring high security and eliminating loss due to shrinkage and theft. Incase any patron tries to walk away with a book without properly issuing an alarm would be raised at the exit gate.

Book Drop Box for book return: Since a drop box allows patrons to return the books and get an automated receipt without the help of a library staff, it helps the library staff to contribute that time to more productive duties. It leads to cutting of queues enhancing customer satisfaction as well.

Patron Experience: The biggest advantage that an automated library holds is increased patron satisfaction. Tracking books is no longer a pain for the patron. The patron has a pleasant experience when he walks in a library that is completely automated with smooth work-flows and no queues at the book issue counter.

Image Upliftment: Smooth work-flows and increased patron satisfaction helps in uplifting the image of the library and hence the institution among all other leading libraries of the country.

Tag life: RFID tags last longer than barcodes because the technology does not require line-of sight. Most RFID vendors claim a minimum of 100,000 transactions before a tag may need to be replaced.