Smart Hotel Management
Smart Hotel Management:- The Smart Hotel Management solution lets you easily manage room availability, inventory, and personnel data. Moreover, if your business empire spans across multiple geo and hotels, you can now get a centralized single view of occupancy, revenue per available room and other supply-demand metrics that dictate the performance of your hotel with Pragmatic’s all in one solution
Comprehensive Setup
- Linking of individual amenities to individual rooms
- Provision to define rates for each of the amenity/ services associated with given rooms
- Definition of restaurant tables with individual capacity
- Defining Food Item Categories/ Food items served in the restaurants with Sales,
- Purchase price
- Defining Rates/ packages based on the length of stay or number of persons
- Smooth functioning of House Keeping
- Customized House Keeping Activity categories
- Full-fledged Activity schedule for housekeepers – with department and timesheet link
- Ensuring optimum utilization of housekeeping resources
- Capturing vital timestamps and remark of the supervisor
- Maintaining a Separate work flow for the Repair Works
Inventory Management
- Creation of project from Approved Banquet quotation
- Flexibility of Assigning Tasks to either internal user or to Third Party
- Close monitoring on overdue tasks to minimize wastage’s and loss of time
- Audit Reports with option to capture Auditor remark on incomplete tasks
- Grading system for each task, based on the quality of work
- Supplier Bill deductions based on grades by auditors
Smart Front Desk Management
- Easy capture of enquiries on room booking with all necessary information from the live portal
- New guest arrival details – real time recording
- Provision to arrange Pick-Up & Drop facility (Chargeable/ Non Chargeable)
- Room Booking Dashboard in order to have a clear and quick glance of booking status across the hotel
- One-stop Billing Clearance facility
Seamless Booking Procedures
- Provision to book hotel rooms through Draft, Confirmed stages
- Facility to select multiple rooms in one order
- Room Booking Folio creation at the time of, actual arrival of the guests
- Linking of all the chargeable services availed by the customer during stay for billing purpose
All-round Restaurant Management
- Easy capture of enquiries on room booking with all necessary information from the live portal
- New guest arrival details – real time recording
- Provision to arrange Pick-Up & Drop facility (Chargeable/ Non Chargeable)
- Room Booking Dashboard in order to have a clear and quick glance of booking status across the hotel
- One-stop Billing Clearance facility
Productive Laundry Management
- Provision to define customized Laundry Services (Internal/ Third Party)
- Fulfill room wise laundry request &ensure timely collection
- Defining rates for various Laundry services offered
- Linking of Laundry bills with hotel booking invoice
Efficient Hotel Management & Web booking engine integration
- Easy to search available rooms for given date range
- Provision to maintain user credentials securely
- Integration with PayPal & authorize.net
- Emails alerts on successful completion of reservations on web
High Quality Event Management / Banquet Hall
- Booking of Banquet halls for various functions
- View of past bookings to determine availability
- Creating customized package for each function
- Assigning tasks related to each Event / Function
- Billing for Banquet Hall booking and other chargeable services
